Any new software takes some time to get the hang of, so to help you start off right with Range, we’ve put together this guide. We’ll cover how to understand what it does, how to navigate the interface, and how to begin putting features like Check-ins to work.
Our aim is to get you the resources you need to get up and running in short order, but if you ever have any questions or would like a customized onboarding program, just reach out to us at email@example.com
What is Range?
People use Range to build successful teams. It’s a software platform teams use to stay in sync, focus on what matters, and get more done, while at the same building team culture through stronger connections and healthy team habits.
If you haven’t yet, we recommend taking a look at Range’s overview video.
Where Range fits
You probably use a number of software tools for different types of tasks. You might use Gmail for longer form communications, Google Drive to share files, Slack for shorter form messaging, Asana or Trello to manage projects, and GitHub for development.
Rather than just a communications tool, engagement tool, performance tool, or productivity tool, Range integrates with these workplace apps so you understand who is working on what and how that work is progressing. And the design does that all in a way that strengthens the fabric of work.
We’ve designed Range to be a source of very valuable information, and a place to track and take action, but not an app that you have to “live in” or that leads to more busywork.
You use Range to figure out how to best plan your day (which takes about 5 minutes) and then share that check-in with your team. You can capture your team’s objectives so everyone is aligned on what their overall goals are, then use hashtags in your updates to connect the day-to-day work to those objectives. You can also run meetings so they are effective and efficient, capturing notes and actions.
And as you get deeper into Range, there are features like Teams to help keep different teams connected across an organization, Flags to call out for help, Thanks to give people kudos, and ways to develop accomplishment logs to highlight your work.
In other words, there’s a lot of good stuff, but we’ll start with the basics first.
When you sign up, if you’re the first person in your organization to do so, you create a new workspace. This workspace is associated with a domain, so if your work email is
acme.co will be the base domain for your workspace. Anyone else who signs up from your organization will be associated with that workspace.
If there’s already a workspace for your company, you’ll join using your work email. Once you’re in the workspace, your administrator can add you to whichever teams you’re a member of.
Here’s everything you need to know about Creating your Workspace in Range.
And that’s it. Welcome, again, to Range!
You’ll land on the Home screen to start. Range’s interface is divided into two main areas:
- The Sidebar — you can access Home, your Daily Check-in, your Profile, team Check-ins, team Objectives, Meetings, and the Team Directory. At the bottom of the sidebar, can you invite people to Range and access your settings.
- The Main Pane — as you access each feature, the main pane will adjust so you can view or add key information for each.
Here’s how Range is organized:
- Home — this is your feed to see the latest from your team — how your team is feeling and the latest updates, from Check-ins people have shared to Meeting Notes.
- Daily Check-in — this is where you’ll compose your plan for the day. You can share your mood, and when you’ve integrated Range with other apps, with a click you can add a Google Calendar event, a file, an Asana project or more to quickly create your plan. You’ll also report on what happened yesterday, and answer the latest team question. Hit “Publish” and the rest of your team will know what you’re up to.
- Profile — This is all the important information about you, from your role and location to your preferred pronouns and how you spend your spare time. You can also view all of your Check-ins, your daily plan, anything you’ve flagged, and your moods and team question answers.
- Check-ins — this is where you can view everyone’s Check-ins, and view them by team or a specific user.
- Objectives — in this section you track projects and build alignment across your organization. You can view and edit objectives, as well as see what activity is connected to them.
- Meetings — all the meetings you take part in are listed here, along with any action items, the associated team, and any notes. You initiate your Meetings from here as well.
- Directory — here you can view information about each team as well as the individual members of your organization. View each teams’ objectives, how their moods are tracking, flags, and a Check-ins summary.
Doing a Check-in
Check-ins are the best place to start to get the hang of Range. Ever wonder “Where did all my time go?” Without a plan, it’s easy to get distracted by emails and IMs. Writing a quick check-in each day can help you focus on the work that’s most important.
Range sends you a notification each morning to help you get ready for your day. Simply list a few things you plan to do today, and a few things you’ve recently completed. Here’s an overview of the steps with tips.
Inviting a few teammates
Range is made for teams, and it’s helpful to try it first with a few teammates so you can get a feel for it together. With the shared experience and demonstrated results, it’s easier to build a case for your entire team or organization.
Send out invites from Range
It’s easy to invite teammates within Range. Go to the bottom left on the nav bar and you’ll see the avatar icon with a “+” sign. It’s right above Settings. It’s also helpful to schedule time with your colleagues to go through the app together.
You’ll then see a dialog box asking you to add the email addresses of the people you want to invite. Hit send, and your teammates will receive an email invitation.
… or send out your own email Below is a template you can use to notify them you’ll be sending them an invitation:
I’ve recently started using Range, a team success app, and thought you would be a great group to help determine if it’s a good fit for us. Range allows us all to know what each other are working on, focus on what matters, and build our culture. I thought it would be really good for [running meetings, setting objectives, keeping us each in the loop on our work].
I’m already using it to [set up my daily to-do list, define my objectives]. I’ll send you an invitation, and here’s an intro video (https://www.range.co/resources/demo-video) that shows how it works.
Once you sign up, let’s try using it for two weeks on a daily basis. I’m excited to explore with you how it can help our team work better together.
[More useful info]
[Closing greeting and your name]
Building a habit
Now that you’ve started to get to know what Range can do and how to use it, it can be helpful to set goals to build good habits. Try out a new feature a day while keeping up with the ones you’ve got down.
To help you make the most of Range, here are five best practices and common habits developed by successful teams.