Capture and share new and updated Freshdesk tickets in your daily Check-ins.
Using Zaps to connect Range to various tools and apps allows you to automatically send work from an app to Range. In Range, these actions, such as creating a new issue, updating the status of a task, or commenting on an item, then show up as suggestions in Range for you to include in your daily Check-ins.
Before beginning, a Zapier account is necessary to use Zaps and connect Range with other apps. If you do not already have an account, visit the Range profile page on the Zapier website.
You will need to have a Range account. Click here to create your account if you don’t already have one.
You will also need to have a Freshdesk account. Click here if you need to create an account.
After clicking the + symbol a window will appear with different apps to connect to this Zap. Select Range if it is visible. If you do not see Range, type the name in the text field that reads ‘Search apps.’
Note: You may be prompted to log in to your Range account. If this happens, log in and you will be able to continue setting up the Zap.
This is where you will decide which inputs are sent from Freshdesk to Range. While some of these fields are optional, a few are required.
Note: If you leave the setup process and later return you may find you are not able to edit these fields. Click Refresh fields and you will be able to edit them.
When you’re done, click Continue and then click Test and continue.
If the test is successful, click Turn on Zap and you’re all done!
For further instructions and support, visit the Help Center.
Range Check-ins are simple, powerful status updates that keep your team more connected, focused, and productive no matter where they're working. When you add apps to Range, it makes writing Check-ins even faster and easier.
Learn more about how apps & integrations help move work forward.