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Yep. Your first 10 user accounts are totally free. Additional user accounts are billed at $14/month. For example, if you have 15 active user accounts, you'd pay $70/month (which is 5 users at $14/month).
No, you can sign up and use Range without entering credit card details.
Yes. Please contact us and we'd be happy to add a 30-day free trial period to your account. We are here to support you getting started with your team, so please reach out with any questions.
Nope. All the core features are included in all our plans. You'll be able to share Check-ins, set Objectives, run Meetings, and build a Team Directory. Some additional enterprise features (mentioned above) are available only for enterprise customers.
No. Most customers pay as they go with month-to-month per-user pricing.
For larger customers who have enterprise requirements, we can issue a Statement of Work, a Purchase Order, and Service Agreement with an annual commitment.
You can add a credit card to your account at any time from your workspace settings, and we'll bill you automatically. If you don't have a credit card on file, we'll issue an invoice. Payment is due within 15 days. Contact us if you'd like invoices to be sent to your finance team.
Range often starts out being used by a single team. However, by default anyone at your company will be able to log in. If you would like a workspace just your team or your department, please contact support and we can restrict signups.
Per-user pricing plans are billed in arrears. So at the end of the subscription period you will be charged for the number of active user accounts in the prior month.
For customers on our per-user pricing plans, you will only be charged for people actively using Range. We determine active users by looking to see who has logged into Range during the subscription period. You can see billing status for user accounts in your workspace settings.
You can cancel your plan at any time. We'll help you with exporting your data. Cancellation will take effect at the end of your current subscription period.
If you are signed up with per-user pricing, please let us know within 72 hours of the start of a new subscription period and we’ll be happy to refund you. If you signed up for an annual plan and changed your mind, please let us know within 30 days.
If for any reason you are unhappy with Range, please do let us know. Hearing your feedback is the best way we learn how to get better and we'll do our best to make you happy. So please contact us using the chat bubble below or using email at support@range.co.
Yes, we have both education plans and non-profit discounts. Please contact us to discuss your needs.
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