Our mission at Range Labs is simple: Help teams work better together
We’ve worked at or with a number of top companies in the software industry. After researching dozens of teams at places like Airbnb, Dropbox, Lyft, and Google, we’ve found that healthy teams are easy to spot but hard to emulate.
- Communicate regularly
- Work towards team goals, not individual needs
- Give each other feedback, even when it’s hard
- Hold each other accountable for doing great work
- Embrace productive conflict
- Scale effectively as they grow
These qualities of healthy teams aren’t new or groundbreaking, but there are many reasons why they can break down. It’s not because people are evil. Rather, while the work we do has changed drastically — from 9 to 5 rote corporate jobs to creative knowledge work — the way we work hasn’t changed. Teams are now highly cross-functional, but we’re stuck using processes that originated on factory floors in the industrial revolution.
We found that healthy teams have healthy habits:
- Open communication
- An operational cadence
- Psychological safety
These habits are easy to understand in principle, but hard to develop in practice. It’s just difficult to do the consistent work necessary to build new habits. This is where we believe software can help — providing reminders, reinforcing good processes, and streamlining the work necessary to build good habits. We want to help teams build healthy habits.
As a team working to make work better for teams, we also strive to be subject-matter experts. We’ll read 60 books a year so you don’t have to, incorporating that knowledge into our products and sharing the best of what we find. Here’s a little bit about who we are:
Dan is the former head of engineering at Medium, where for 5 years he oversaw platform growth to over 60M monthly uniques and 600K stories published per month. Previously a Staff Software Engineer at Google, he worked on Google+ and Gmail, and co-created the Closure library. He has an MA in Industrial Design from Sheffield Hallam University, and a BSc in Artificial Intelligence from The University of Manchester. In past lives Dan raced snowboards, jumped out of planes, and lived in the jungle.
Before joining R, Braden founded the operational team at Google Ventures, where he advised startups on how to build products that customers love. Braden frequently speaks and writes about design, including co-authoring a New York Times best selling book: Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days. Braden was an early designer at Google where he led the design of several new products including Google for Business, Google Spreadsheets, and Google Trends. He also co-led Gmail design for several years. When Braden’s not thinking about design, he’s probably thinking about backpacking.
Previous to Range, Jen led the organization design team at Medium, deploying custom software and trainings to implement a new organizational structure while the company scaled from 80 to 150 employees. Prior to Medium, Jen consulted with startups to foster and improve their workplace culture while scaling or pivoting. Jen lives in San Francisco with her two cats, loves backpacking in the wilderness alone, and reading til all hours of the night.