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Troubleshooting Range sign-In

What to do if you're having trouble signing into Range

Usually, signing into Range is a snap. However, there’s sometimes occasional issues. Here’s a few common problems with signing into Range, and what to do. If you still need help signing in, please let us know.

Google Sign-in doesn’t work

If you’re getting errors while trying to sign in with your Google Account, try the following:

  • Ensure you’re signing in with the correct Google account. You may have signed in initially with a work account, and now are using a personal Gmail account.

  • Disable Ad Blockers — Sometimes these blockers interfere with the Google Sign-in process

  • Ensure cookies are enabled for range.co — Some browsers block cookies, which interfere with the Google sign-in process.

I didn’t get an email from Range

When you use Email sign-in, Range will send you an email with a link that you can use to sign in.

  • **Check your SPAM folder **— Try searching for range.co (http://range.co/) to find all messages from Range.

  • **Check with your email administrator **— Sometimes companies block emails from certain domains, including Range.co

I get signed out several times a day

There are rare cases where Google repeatedly revokes access, and we need to request you sign in again. If you’re getting signed out of Range several times a day, follow these steps:

  1. Sign out of Range

  2. Visit the Google Account Settings, find Range in the list, and “Remove Access”

  3. Sign back into Range

  4. If you’re using Google Calendar or Drive integrations: Visit your Range Integration Settings, and click “Unlink” then “Link” on Google integrations.

Still having trouble signing in?

Send us an email at feedback@range.co or reach out below. We’re here to help!