There are a few reasons why you might be having a hard time finding the Range app for Microsoft Teams, including:
Before we continue, if you have not already attempted to connect the Range app for Microsoft Teams, please review this article. If the app is not blocked, then you should be able to see it in the Teams Apps store when you search for ‘Range’.
If the Range app doesn’t appear, continue reading.
If you don’t yourself have admin-level access to your org’s Microsoft Teams account, reach out to a team member who does.
To log in to the Teams admin center, go to https://admin.teams.microsoft/policies/manage-apps.
Select the Range app and make sure to set the status to 'Allow'.
Want to allow members of your org to connect third-party apps without admin approval?
Click on the purple Org-wide app settings button in the previous screenshot. Toggle On ‘Allow third-party apps’ in the right sidebar show in the image below.
In order for the Range app to access your user’s data, an admin of your tenant has the option to allow or disallow users to log in from the Azure Active Directory (AAD) admin center.
With this option, team members will be able to find the Range app for Microsoft Teams, but they won’t be able to consent and log in until an admin approves it at either the company (all enterprise applications) or app level.
If you have any problems installing Range for Microsoft Teams, please let us know.